Blog Layout

What to Do When Your Car Breaks Down: Jim's Auto Service Towing Tips

May 13, 2024

Experiencing a car breakdown can be a stressful and inconvenient situation. At Jim's Auto Service in Philadelphia, PA, we understand the challenges that come with unexpected vehicle issues. To help you navigate this situation with confidence, we've put together a comprehensive guide on what to do when your car breaks down, including essential towing tips. Our goal is to ensure you stay safe, informed, and prepared for any roadside emergency.

Stay Calm and Assess the Situation

The first step when your car breaks down is to remain calm. Panicking can lead to poor decision-making and increased risk. Take a deep breath and follow these steps:

  1. Turn on Your Hazard Lights
  • Immediately turn on your hazard lights to alert other drivers that your vehicle is experiencing issues. This is crucial for your safety and the safety of others on the road.
  1. Move to a Safe Location
  • If possible, try to move your vehicle to the side of the road or a safe location away from traffic. Use your vehicle's momentum to coast to a safer spot if your engine has stalled.
  1. Stay Inside Your Vehicle
  • If you're unable to move your vehicle, stay inside with your seatbelt fastened. Exiting your vehicle on a busy road can be dangerous. If you must leave the vehicle, do so from the passenger side, away from traffic.

Contact a Reliable Towing Service

Once you're in a safe location, it's time to contact a reliable towing service. At Jim's Auto Service in Philadelphia, PA, we offer prompt and professional towing services to get you and your vehicle to safety. Here are some tips to keep in mind when calling for a tow:

  1. Provide Accurate Information
  • When you call for towing, provide the dispatcher with accurate information about your location, the type of vehicle you have, and the issue you're experiencing. This helps the towing service prepare the appropriate equipment and assistance.
  1. Know Your Towing Coverage
  • Check your insurance policy or roadside assistance plan to understand your towing coverage. This can save you from unexpected expenses and ensure you receive the services you're entitled to.
  1. Ask About the ETA
  • Inquire about the estimated time of arrival (ETA) of the tow truck. This helps you plan your next steps and reduces anxiety while waiting for assistance.

Prepare for the Tow Truck Arrival

While waiting for the tow truck, there are several things you can do to prepare for the arrival and ensure a smooth towing process:

  1. Gather Important Documents
  • Have your driver's license, vehicle registration, and insurance information ready. The tow truck driver may need these documents for verification.
  1. Remove Personal Belongings
  • Take out any personal belongings or valuables from your vehicle. This includes items like your phone, wallet, and any important documents.
  1. Stay Visible and Safe
  • If it's dark, use a flashlight or your phone's light to make yourself visible to the tow truck driver. Stay inside your vehicle or in a safe spot nearby until help arrives.

Tips for a Smooth Towing Experience

To ensure a smooth and stress-free towing experience, follow these additional tips from Jim's Auto Service:

  1. Communicate Clearly
  • Clearly communicate any specific instructions or concerns you have to the tow truck driver. This ensures that they handle your vehicle with care and address any particular needs.
  1. Understand the Towing Process
  • Ask the tow truck driver to explain the towing process if you're unfamiliar with it. Knowing what to expect can alleviate any concerns and help you feel more at ease.
  1. Follow Up with Your Mechanic
  • Once your vehicle has been towed to Jim's Auto Service in Philadelphia, PA, follow up with our mechanics to understand the issue and discuss the necessary repairs. Our team will provide you with a detailed assessment and transparent pricing.

Preventative Measures to Avoid Breakdowns

While breakdowns can happen unexpectedly, there are preventative measures you can take to reduce the likelihood of experiencing one. Regular maintenance and inspections are key to keeping your vehicle in good condition. Here are some tips:

  1. Regular Oil Changes
  • Ensure your vehicle receives regular oil changes to keep the engine running smoothly. This can prevent engine wear and reduce the risk of breakdowns.
  1. Check Fluid Levels
  • Regularly check and top off essential fluids, including coolant, brake fluid, transmission fluid, and power steering fluid. Low or dirty fluids can lead to mechanical issues.
  1. Inspect Tires
  • Regularly inspect your tires for proper inflation, tread wear, and damage. Properly maintained tires improve safety and performance, reducing the risk of blowouts and other tire-related issues.
  1. Listen for Unusual Noises
  • Pay attention to any unusual noises coming from your vehicle. Strange sounds can indicate underlying problems that need immediate attention.
  1. Schedule Regular Inspections
  • Schedule regular inspections with Jim's Auto Service in Philadelphia, PA. Our experienced technicians will thoroughly inspect your vehicle and address any potential issues before they become major problems.



Experiencing a car breakdown can be daunting, but with the right knowledge and preparation, you can handle the situation safely and efficiently. At Jim's Auto Service in Philadelphia, PA, we are committed to providing you with reliable towing services and expert automotive care. By following our tips and ensuring regular maintenance, you can minimize the risk of breakdowns and keep your vehicle running smoothly.

Remember, if you ever find yourself in need of towing services or automotive repairs, Jim's Auto Service is here to help. Contact us today for prompt and professional assistance.


September 24, 2024
Jim’s Auto Service in Philadelphia, PA, offers expert maintenance and repairs for all car brands. Visit us today or schedule an appointment for diagnostics, repairs, and more!
A close up of a car tire on a wet road. | Jim's Auto Service
July 18, 2024
Ensure optimal performance and safety with Jim's Auto Service in Philadelphia, PA. Expert tire selection advice and installation. Call or visit us today!
car wheel alignment | Jim's Auto Service
April 15, 2024
Discover the benefits of proper wheel alignment with Jim's Auto Service in Philadelphia, PA. Extend tire life and improve safety. Schedule your visit today!
AC Refrigerant Service
March 13, 2024
Struggling with a lukewarm car ride in Philadelphia? Jim's Auto Service breaks down the top reasons your AC might not be cooling. Learn how to diagnose the issue & get your car back to cool comfort. Schedule an appointment today!
Coolant System
February 22, 2024
Discover common heating system issues and expert troubleshooting insights from Jim's Auto Service in Philadelphia, PA. Ensure comfort and safety on the road with our professional automotive services.
A person is driving a car on a highway | Jim's Auto Service
January 3, 2024
Welcome to Jim's Auto Service in the heart of Philadelphia, PA! As we step into the promising year 2024, it's not just our personal lives that deserve a fresh start; our loyal vehicles deserve some love and attention too. In this article, we will guide you through the essential New Year resolutions to keep your vehicle running smoothly throughout the year. At Jim's Auto Service, we understand the unique needs of Philadelphians when it comes to vehicle maintenance. Let's embark on this journey to ensure your car is in top-notch condition, ready to tackle whatever the year may bring. Regular Maintenance for Peace of Mind: At Jim's Auto Service, we can't emphasize enough the importance of regular vehicle maintenance. Scheduling routine check-ups and adhering to your vehicle's maintenance schedule can prevent costly breakdowns and ensure your car's longevity. Start 2024 by creating a maintenance plan that includes oil changes, filter replacements, tire rotations, and brake inspections. By taking proactive steps, you'll have peace of mind knowing your vehicle is reliable. Check Fluid Levels and Quality: Fluids are the lifeblood of your vehicle. To maintain optimal performance, make it a resolution to regularly check and top off your vehicle's essential fluids such as engine oil, transmission fluid, brake fluid, and coolant. At Jim's Auto Service in Philadelphia*, we recommend using high-quality, manufacturer-recommended fluids for the best results. Tire Care: Philadelphia's diverse weather conditions can take a toll on your tires. Ensure your safety and improve fuel efficiency by checking your tire pressure regularly. Rotate your tires as per your vehicle's maintenance schedule to ensure even wear. Jim's Auto Service can assist you with tire inspections, alignments, and replacements when necessary. Address Minor Repairs Promptly: Don't let minor issues escalate into major problems. Resolve small problems like squeaky brakes, strange noises, or warning lights promptly. Ignoring these can lead to more expensive repairs down the road. Our skilled technicians at Jim's Auto Service are here to diagnose and fix any issues your vehicle may have. Invest in Regular Cleanings: Philadelphia's streets can be tough on your vehicle's exterior. Regular washing and waxing can protect your car's paint and finish from the elements. Additionally, cleaning the interior regularly helps maintain a pleasant driving experience. Fuel Efficiency Matters: With the rising fuel prices in 2024, improving your vehicle's fuel efficiency is a resolution worth considering. Simple steps like maintaining proper tire pressure, using the right fuel grade, and avoiding aggressive driving can make a significant difference in your gas mileage. Stay Informed About Recalls: Vehicle recalls happen, and staying informed is crucial for your safety. Make it a habit to check for recalls related to your vehicle's make and model. Jim's Auto Service can help you with any necessary recall repairs or updates. Embrace Technology: 2024 is an era of smart cars and technology-driven solutions. Consider investing in modern tech to enhance your driving experience, such as advanced GPS systems, collision avoidance systems, or smartphone apps that monitor your vehicle's health. As we embark on the journey that is 2024, don't forget to prioritize your vehicle's well-being. By following these New Year resolutions, you'll not only ensure your vehicle's longevity and reliability but also save money in the long run. At Jim's Auto Service in Philadelphia, PA, we are dedicated to helping you keep your vehicle in top shape throughout the year. Contact us today to schedule your next service, and let's make 2024 a year of worry-free driving. Jim's Auto Service, Philadelphia, PA - Your trusted partner in automotive care.
October 27, 2023
The Two Instances When You Should Always Replace Your Spark Plugs Let's talk spark plugs. A common question we hear at Jim's Auto Service is, "Should I replace my spark plugs?" A spark plug performs a critical task for your vehicle's engine. Without a spark plug your car or truck's engine cannot work. Properly working spark plugs also deliver added fuel efficiency. Most owners manuals say to replace the spark plugs every 80,000 to 100,000 miles. In many cases spark plugs last longer than the driver's ownership of the car. So, when should you replace your spark plugs? If you just purchased a used vehicle At least every 80,000 miles Spark plugs are one of the hardest working parts of a vehicle. If you just purchased a used car, it is best to go ahead and replace the spark plugs. You have no idea if the previous owners were "severe" drivers. A spark plug can fire 400 times per minute per cylinder or 1,600 times a minute on a four-cylinder engine. Severe driving can place even higher demands on the spark plugs and engine. Many used car dealers boast an extensive multi-point inspection plan prior to the sale of any car but many of these plans don't cover spark plug integrity. Because a failed spark plug can mean disaster for your new purchase it is best to get them replaced by the qualified technicians at Jim's Auto Service in Philadelphia. At Jim's Auto Service we recommend replacing spark plugs before they reach the 80,000-mile mark. Many car owners delay spark plug replacement until the engine starts "missing." An engine that is "missing" will typically result in a jerking feeling when accelerating. Spark plugs that are severely worn out will create a pinging or knocking sound. These fouled, worn-out spark plugs can lead to extensive engine damage that is expensive to fix. Therefore, replacing spark plugs before they reach the 80,000-mile mark is very important. Three Indicators Your Spark Plugs Need To Be Replaced Rattling, pinging or knocking noises when accelerating Missing, hesitating or jerky feeling when driving Slow acceleration or chugging Sluggish and reduced performance also causes poor fuel economy. Save money at the pump by taking care of your vehicle's spark plugs. Come by Jim's Auto Service in Philadelphia if you just bought a used car or your vehicle is approaching the 80,000-mile mark to have your spark plugs replaced by one of our qualified pro mechanics. Call today at 215-487-0122 or stop by our service center at 7563 Ridge Ave, Philadelphia, PA, 19128.
October 27, 2023
Save Money And Time With Simple Preventative Maintenance From Jim's Auto Service A little auto maintenance goes a long way toward protecting your wallet from high-cost auto repairs in the future. Schedule regular auto maintenance for these five essential systems Brakes, including brake pads, brake fluid, calipers and rotors Tires, including tread wear, proper inflation, front end alignment and balancing Belts, including serpentine, starter and timing belts Hoses, including cooling and radiator hoses Fluids, including oil, transmission, steering, brake, antifreeze and wiper fluids At Jim's Auto Service in Philadelphia we keep your car running smoothly and efficiently to save you both time and money in and out of the repair shop. Many drivers overlook how services such as a simple oil change can increase fuel efficiency and save you money at the gas pump. Come by Jim's Auto Service at 7563 Ridge Ave, Philadelphia, PA, 19128 and discuss an annual vehicle maintenance plan with us today. Spreading maintenance items out over the course of the year can help make auto maintenance expenses more affordable. Ask us about Jim's Auto Service coupons and rebates on items such as tires for additional savings. Call Jim's Auto Service today at 215-487-0122. 
October 27, 2023
Are you an "aggressive" driver? Everyone answers "no" to this question because "aggressive" has become associated with road rage incidents. Today we replace "aggressive" with the word "severe." Severe driving is often unavoidable. 8 Types of Severe Driving Moving quickly through curvy roads in and around Philadelphia Traversing gravel or sandy roads Driving in extreme heat, on icy roads or roads with a deep snowpack Executing multiple lane changes in stop-and-go traffic Consistently driving 10 mph or more over the speed limit Short time dependent commutes around Philadelphia Truncating a safe following distance resulting in frequent braking Driving with heavier loads such as a cargo or passenger van or towing a trailer While most motorists have experienced "severe" driving on occasion, for other drivers it is an unavoidable part of their daily commute. If you are a severe driver, take extra care to avoid excessive wear and tear on your car, SUV or truck. Severe drivers are more likely to experience an inconvenient breakdown. Increase Your Preventive Maintenance Intervals On These Six Important Items: Replace your motor oil and oil filters Top off or replace your coolant Have your brake pad thickness and brake fluid inspected regularly Check your tire tread depth Replace your windshield wipers Monitor your transmission and steering fluid Other ways to avoid excess wear and tear on your car from severe driving involve slowing down, avoiding quick starts and stops, and removing heavy items left in your car's trunk or truck bed. Remember gas mileage decreases rapidly when you drive above 60 mph. Stop by Jim's Auto Service in Philadelphia and let our pro mechanics help you develop a preventive maintenance plan that matches your driving style. Call today at 215-487-0122 or come by the service center at 7563 Ridge Ave, Philadelphia, PA, 19128.
Share by: